Z1B5-SOTIMC-5000

TECHNICAL SOFTWARE SUPPORT (TSS)

STANDALONE TECHNICAL SUPPORT SERVICES AND SOFTWARE SUPPORT

Resolve all your technical support issues and get access to all the latest software updates with Zebra’s TSS. Features include:

• Access to restricted software, including LifeGuard analytics, to ensure your software is up to date
• 8×5 local time live-agent support
• Priority service levels and escalation paths to ensure speedy resolution
• 24×7 self-service access to Zebra’s comprehensive library of support materials and entitled firmware updates

Product Type: Service
Service Information
Service Main Type: Technical
Service Sub Type: Electronic
Service Description: 8x5x4 Hour
Provided Support:

• Software Update
• Restricted Software Access
• Phone Support
• Escalation Support
• Firmware Updates
• Email Support
• Web Knowledge Base Access
• New Releases Update

Service Response Time: 4 Hour – Phone Support
Service Duration: 5 Year
Product Supported:

Software Title: MobiControl
Installation Type: Locally installed

Pricing Type: Must be purchased after 30 days of the product purchase