Manufacturer: Zebra Technologies Corporation
Manufacturer Part Number: Z1AZ-OMXT15-1C03
Manufacturer Website Address: http://www.zebra.com
Brand Name: Zebra
Service Name: OneCare Select with Comprehensive Coverage
Marketing Information:
MAXIMUM PROTECTION
Building on top of Essential support, Zebra OneCare Select provides additional capabilities, including:
- 24×7 live-agent technical support
- Advance device replacement – Same day shipment of replacement device
- Spares pool management
- Device Commissioning
Product Type: Service
Service Information
Service Main Type: Exchange
Service Sub Type: Electronic and Physical
Service Description: 24x7xSame Day
Provided Support:
- Software Update
- Software Upgrade
- Phone Support
- Wear & Tear
- Accidental Damage Protection
- Online Return Material Authorization (RMA)
- Customer Dashboard
- Assessment
- Online Support Tools Access
- Spares Pool Management
- Return and Replacement
- Commissioning
Service Response Time: Same Day – Replacement
Service Location: Carry-in
Service Duration: 1 Year
Product Supported: Zebra OMXT15
Pricing Type: Purchased within 30 days with comprehensive coverage
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