Z1RE-MC65XX-2C03

BASIC ASSURANCE

This core service offering provides the assurance you need across all your products, going beyond standard warranty providing:

• Comprehensive coverage – if it’s broken, we fix it
• Covers accidental damage, plus normal wear and tear
• 8×5 local time live-agent support
• 3-day repair turnaround time
• Access to restricted software
• Device Diagnostics for mobile computers
• VisibilityIQ^TM OneCare^® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuard^TManalytics reports

Product Type: Service
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Labor
Service Description: 8x5x3 Business Day
Provided Support:

• Software Update
• Software Upgrade
• Phone Support
• Wear & Tear
• Accidental Damage Protection
• Online Return Material Authorization (RMA)
• Repair
• Assessment
• Online Support Tools Access
• Commissioning
• Logistics
• Customer Dashboard

Service Response Time: 3 Business Day – Repair
Service Duration: 2 Year
Product Supported: Zebra MC65XX