Manufacturer: Zebra Technologies Corporation
Manufacturer Part Number: Z1AE-DS48XX-5C00
Manufacturer Website Address: http://www.zebra.com
Brand Name: Zebra
Service Name: OneCare Essential with Comprehensive Coverage – Extended Service
Marketing Information:
This core service offering provides the assurance you need across all your products, going beyond standard warranty providing:
- Comprehensive coverage – if it’s broken, we fix it
- Covers accidental damage, plus normal wear and tear
- 8×5 local time live-agent support
- 3-day repair turnaround time
- Access to restricted software
- Device Diagnostics for mobile computers
- Support Dashboard for mobile computers and scanners to view repair, case management and LifeGuardTM analytics reports
Product Type: Service
Service Information
Service Main Type: Maintenance
Service Sub Type:
- Physical
- Electronic
Service Characteristic: Parts & Labor
Service Description: 8x5x3 Business Day
Provided Support:
- Diagnosis
- Cleaning
- Accidental Damage Protection
- Repair
- Phone Support
- New Releases Update
- Parts Replacement
- Web Knowledge Base Access
- Live Chat
- Online Training
Service Response Time: 3 Business Day – Repair
Service Duration: 5 Year
Product Supported: Motorola DS4800, DS4801 Barcode Scanners
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