Z1B5-REV249-1000

STANDALONE TECHNICAL SUPPORT SERVICES AND SOFTWARE SUPPORT

Resolve all your technical support issues and get access to all the latest software updates with Zebra’s TSS. Features include:

• Access to restricted software, including LifeGuard analytics, to ensure your software is up to date
• 8×5 local time live-agent support
• Priority service levels and escalation paths to ensure speedy resolution
• 24×7 self-service access to Zebra’s comprehensive library of support materials and entitled firmware updates

Product Type: Service
Service Information
Service Main Type: Technical
Service Sub Type: Electronic
Service Description: 8x5x4 Hour
Provided Support:

• Phone Support
• Restricted Software Access
• Firmware Updates
• Email Support
• Web Knowledge Base Access
• New Releases Update
• Software Update
• Escalation Support

Service Response Time: 4 Hour – Phone Support
Service Duration: 1 Year
Product Supported:

• Software Titles: Zebra RhoElements
• Software Version: 2.0
• License Pricing: Volume / 1-499 licenses
• Licensing Details: Must be purchased 30 days after purchase of the product
• Installation Type: Installed locally