Manufacturer: Zebra Technologies Corporation
Manufacturer Part Number: Z1AE-TC83XX-3C00
Manufacturer Website Address: http://www.zebra.com
Brand Name: Zebra
Service Name: OneCare Essential with Comprehensive Coverage
Marketing Information:
BASIC ASSURANCE
This core service offering provides the assurance you need across all your products, going beyond standard warranty providing:
- Comprehensive coverage – if it’s broken, we fix it
- Covers accidental damage, plus normal wear and tear
- 8×5 local time live-agent support
- 3-day repair turnaround time
- Access to restricted software
- Device Diagnostics for mobile computers
- VisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTManalytics reports
Product Type: Service
Service Information
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Labor
Service Description: 8x5x3 Business Day
Provided Support:
- Software Update
- Software Upgrade
- Phone Support
- Wear & Tear
- Accidental Damage Protection
- Online Return Material Authorization (RMA)
- Repair
- Assessment
- Online Support Tools Access
Service Response Time: 3 Business Day – Repair
Service Duration: 3 Year
Product Supported: Zebra TC83XX
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