9CY848

SKU: 9CY848

General Information
Manufacturer: Zebra Technologies Corporation
Manufacturer Part Number: Z1AE-RS5XXX-1C00
Manufacturer Website Address: http://www.zebra.com
Brand Name: Zebra
Service Name: OneCare Essential with Comprehensive Coverage – Extended Warranty
Marketing Information:

Essential – Basic Assurance

This core service offering provides the assurance you need across all your products, going beyond standard warranty providing:

• Comprehensive coverage – if it’s broken, we fix it
• Covers accidental damage, plus normal wear and tear
• 8�5 local time live-agent support
• 3-day repair turnaround time
• Access to restricted software
• Device Diagnostics for mobile computers
• VisibilityIQTM OneCare® cloud-based view for mobile computers and scanners provides visibility to repair, case management and LifeGuardTM analytics reports

Product Type: Warranty
Service Information
Service Main Type: Maintenance
Service Characteristic: Parts & Labor
Service Description: 8x5x3 Business Day
Provided Support:

• Phone Support
• Accidental Damage Protection
• Wear & Tear
• Live Chat
• Repair
• Restricted Software Access
• Diagnosis
• Case Management
• Analytics Report
• Parts Replacement
• Web Knowledge Base Access
• Online Training
• New Releases Update

Service Response Time: 3 Business Day – Parts and Labor
Service Location: Carry-in
Service Duration: 1 Year
Product Supported:

Zebra RS5000

Pricing Type: Must be purchased within 30 days of the product purchase